Being a night auditor at Esterel Resort mainly consists of:
- Take, confirm, modify or cancel a reservation
- Offer complementary products to customers
- Greet guests upon arrival and verify reservation information
- Complete various transactions and data entries in Hotello or other software inherent to the audition job
- Assign rooms, hand out keys, and provide information about the establishment
- Balance the accounting day (classify and verify invoices, take deposits, verify transactions for the day, etc.)
- Perform security rounds and retrieve keys and other items
- Promote the establishment's services, tourist attractions, and the various activities in the area and make reservations as required
- Receive and distribute mail and messages to guests
- Respond to guest requests (wake-up calls, room changes, etc.)
- Perform any other task that may be necessary for the smooth running of operations
This job is for you if...
- You have a professionnal or high school diploma or equivalent
- You have six month to a year of pertinent experience
- You are bilingual
-
You are proficient in the Windows environment
and the Office suite -
You are familiar with Hotello
hotel management software (an asset) - You can perform financial transactions
- You offer excellent customer service
- You have a good tolerance for stress
- You are a fast worker
- You are responsible, resourceful, courteous, and smiling
-
You have a professional attitude
(discretion, honesty, teamwork, autonomy, etc.)
Requirements:
- Degree: DES (completed)
- Years of experience: 0 to 2 years
- Written language: French (intermediate) and English (beginner)
- Spoken language: French (advanced) and English (intermediate)
Salary Information
-
Salary: $16,17 per hour
(+ night premium of $1 per hour) - Number of hours per week: 16 to 40 hours
- Type of employment: permanent
- Shift: Night
Even more...
- Collective agreement
- Professional training
EMPLOYMENT EQUITY
This employer is an equal opportunity employer. For one thing, we have an equal opportunity employment program for women, aboriginal peoples, and also visible minorities. Ethnic minorities and people with disabilities are also considered.