Reservation and use policies for our packages
The terms and conditions listed on this page are applicable to all packages offered at Estérel Resort. Other specific conditions are mentioned on the page of each package.
The 3.5% lodging tax, $29 lodging fee per night, GST and QST are not included in the introductory rate displayed.
The introductory rate displayed on our sites is based on double occupancy in a standard suite and corresponds to the best rate available over a given period. Upgrade fees to access superior suites as well as validity supplements may apply depending on availability.
Upon arrival, the balance due on your reservation and a $350 security deposit will be required.
All inclusions not consumed during your stay will not be refunded.
TERMS OF USE
Offer valid for two people from November 1, 2024, to July 10, 2025, subject to availability, except on December 31. 1-Night Version: valid from Sunday to Thursday only; an additional charge of $100.50 (+ T.) per night applies for a Friday or a public holiday Sunday, as well as for all nights from December 20, 2024, to January 5, 2025 (Holiday Season) and from February 28 to March 8, 2025 (Spring Break). Unused inclusions during the stay will not be refunded. 2-Night Version: Valid at any time.
Each $50 discount card for the LIDO boutique is applicable on a purchase of $150 or more (clothing and various products). For the Perfect Gourmet Gift, reservations are required at the restaurants.
A 72-hour activation period after the date of purchase is required for this gift package to be accepted as a payment method. This gift package is valid until July 10, 2025, at which time it will convert to a monetary value equal to the purchase amount, valid for services at Estérel Resort. It is non-combinable, non-redeemable for cash, non-refundable, and non-applicable for groups. Reservation required. The purchase does not guarantee availability at the resort, whether for suite types, Amerispa treatments, or restaurant seating.
For stays valid from Sunday to Thursday, a supplement of $99 before taxes per night is applicable for all Fridays and Saturdays. The surcharge also applies to all Sundays and holiday weekends.
After the package expiration date, the offer and its inclusions will expire and cannot be associated with any reservation. The amount paid (face value) will be converted into a gift card that can be applied to valid products and services at Estérel Resort.
Promotions cannot be combined with other offers. Only one discount can be applied at any time.
Packages are not redeemable for cash or refundable and are not valid for group reservations.
The gift card cannot be used immediately as a form of payment at the resort. A period of 7 days after the date of purchase is required before it is valid as a form of payment on site.
Our gift cards are available for purchase online. Purchases over $250 cannot be processed remotely by our agents.
Payment can be made by Visa, Master Card, American Express or by direct payment. The card used must be presented upon arrival, along with an ID card that identifies the cardholder.
The Lido Thermal Nordic spa may be closed without notice. Spa access is non-exchangeable, non-cashable and non-refundable.
Purchase does not guarantee availability at the resort for Amerispa treatments, access to the Lido boutique or seating at our restaurants.
We invite you to visit our frequently asked questions for more information about booking and planning your stay with us.